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Conclusions about Internet during the pandemic

Source: The Swedish Internet Foundation


Most people think working at home is going well

Working from home has increased more than ten times during the pandemic, and a large majority of Swedes working from home think it has gone well. Most people who worked from home during the pandemic want to continue to do so in the future, at least for part of their working hours.

We can see that it is mainly white-collar workers who have had the opportunity to work from home during the pandemic, while blue-collar workers have to a greater extent continued to go to work. Video chat has been a crucial tool for people working from home, and many of them have also participated in a digital after work meet-up with friends or colleagues.

Over 9 out of 10 who worked from home have had digital video meetings during the pandemic

Working from home during the pandemic has for many become synonymous with conferences and meetings via video. Of those who worked from home, just over 9 out of 10 had video conference meetings during the pandemic, of which just over 1 in 10 (14%) for the first time. 7 out of 10 answer that they had it more often than before.

Proportion of Internet users (16+ years) who worked from home during the pandemic, Had digital video conferencing meetings in the professional role during the pandemic, in 2020 Q3.

The internet users who worked from home during the pandemic generally think that it has worked well.

Just over 8 out of 10 (83%) answer that it has worked well, of which close to 4 out of 10 (38%) say that it has worked very well. Fewer than 1 in 10 think that the work from home has worked poorly, and only 2 percent answer that it has worked very poorly.


Percentage of internet users (16+ years) who have worked from home during the pandemic, The experience of how digital telework has worked, in 2020 Q3.