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Chat

In Twebcast, there are two different types of chats which differ slightly. The different versions are good for different things.

Regular chat:

The regular chat works a bit like a facebook thread. You can reply to messages and you can respond to posts with emojis. In addition to this basic functionality, you can also open up for photo posts directly in the chat. This chat is well suited for slightly smaller audiences (up to 1000 people) as well as for chats that are not open for a very long time.

Live chat:

This type of chat can handle very large flows of posts but does not have as extended functionality. Imagine a fast flow of comments flowing past the screen, it's a live chat. For audiences with thousands of viewers, this is the best option. A live chat only keeps the last 20 posts in memory, as soon as a new one arrives, the first post in memory is deleted. This means that the participants' browsers and Twebcast's servers can handle large amounts of posts in a short time.

Breakouts

Multiple breakouts with full control is something that can be difficult to achieve. With Twebcast, it is possible to connect several projects that make it very easy.

Each breakout can be handled by a separate project. With this setup, each breakout gets its own timeline and gives you full control. You can control different breakouts independently of each other, but the participants are always on the same event link. Once in the event, you can choose whether the participants should automatically end up in their breakout via a choice in the registration, via a menu where they themselves choose a breakout or if you have divided the participants in advance.

Breakouts can also be managed via Twebcast's "Groups" or "Tables" if you want the same functionality in all groups. The participants are then divided into groups and moved into their group automatically.

Tip:

It is also possible to use the same scenario for a fair/expo where each booth can change what happens at each time.

Wedding

A wedding is one of the biggest and most important "events" there is. Sometimes it may be the only big event that someone arranges in life. A wedding is different from a corporate event but there are also many similarities.

A registration is a good start - who is coming, who needs a hotel room, who is allergic etc. During a wedding, toastmasters can send information to all or specific participants via text messages, push or emails.

With a digital platform, you can do so many things. Here are some ideas:

  • Send greetings to the wedding couple, both public and private.
  • Let the guests create a fantastic memory together with the help of photos that are submitted.
  • Create entertainment in the form of a quiz about the wedding couple
  • Let people who wish to give speeches sign up (this can be accessed by those who are toastmasters but not others)
  • Create word clouds with greetings to the couple
  • Slide show of submitted pictures / memories during dinner
  • Table seating and table friends
  • Icebreakers and topics of conversation
  • Biography about the guests
  • Chats and chat rooms

Video wall

A video wall where you see the audience is the perfect bridge between online and onsite events.

Everyone can join with their video and becomes a visible part of the event. To join with video (and also sound) creates a participation and community that is difficult to achieve in other ways. Why not run a dance battle? It also gives the studio a feeling of a present audience. A video wall is a much appreciated way to increase the quality of a broadcast. The participants themselves choose whether they want to be on the video wall or not.

Tip:

You can also build video walls of specific segments, such as the managers being visible all the time.

Multiple screens

You often see scenes with several screens. It does not have to be as complicated as it is sometimes presented.

In Twebcast you can have as many screens as you want. It is common to have one screen on the left and one on the right. But you can of course have a screen in the lobby on the sides of the room where you see chats or results, only the imagination sets the limits.You do not need to have advanced systems such as watch out or super-advanced media servers to power your screens. Do you want to show a question on the left and a result on the right? No problem!

Tip: It is also possible to have mirrored screens, slave screens, which follow the main screen and show the same thing perfectly for eg Hub events where many people have to look at the same screen in different places.

Participant handling & logistics

Arranging events involves a lot of logistics in many different ways. Food, venues, transports, communication are some areas.

Working with a platform that is basically made to handle events makes it a lot easier. In Twebcast, you can always search for and filter out different segments among your participants. You can import, update and administer already registered participants and of course add new ones. We have an API that allows you to easily import and sync your excel files. And of course also export all or parts of your participants. A simple example might be to send a list of everyone who has allergies to the restaurant. A search for those who have written in some form of allergy, export a list, vips, a rather difficult logistical challenge has been solved.

You can communicate with affected parts of the audience, often there is no reason to send text messages to everyone, it may be enough with those who belong to breakout 1?

In Twebcast, it is possible to create specific search strings with AND and AND NOT, which means that you can do cross searches on several criteria. This means that you can always get exactly the segment you need.

Live from tape

Create the perfect illusion of a live event using chats and other interactivity together with a pre-recorded livestream. For the participant it's just like a real stream, if you enter the event ten minutes late, you have missed ten minutes. Unlike video on demand where you can rewind, the pre-recorded live from tape movie is played back as a real stream.

In Twebcast, you upload your file in advance and set a date and time. Exactly at the selected time, the stream will start automatically. We handle streaming servers and make sure your playback starts exactly the second you decide.

If you have difficulty collecting your guest speakers or if you want to broadcast the same content on many occasions, then Live from tape can be the best solution.

Drink tickets

Sometimes it's a simple feature that makes all the difference for an organizer. Drink tickets are as simple as they are efficient, but can make a big difference and make it a lot easier.

Distribute any number of drink tickets to your registered participants and design them to your liking. Let the bar staff or the participants themselves simply click on the ticket to use it, or use our check-in app to scan the participants' QR code and use the ticket from there.

You can also add the types of drinks that the participants can choose from (beer, wine, non-alcoholic, etc.), so that the invoice is correct afterwards. You can at any time do a simple search and see how many tickets have been used and for what.

Tip! Of course, you can also use the tickets to give away anything: food, Christmas presents, goodie bags, etc.

Security

Safety is a big matter and for many events absolutely crucial. Critical data is often handled, if the wrong people gain access to it, can have devastating consequences. Twebcast has for a long time worked with security on several different levels.

Registration:

As for the participants, it all starts with a registration. Twebcast always uses 2-step verification of email address to be able to guarantee that the email address is actually managed by the right person.You can choose to whitelist specific domains or a list of email addresses that should have the right to register for the event.We also offer verification via Bank ID, which is the highest form of security.It is possible to have events with only passwords or with registration without verification, but these methods are very insecure.

Check-in:

An extra layer of security is to use check-in. Then the participant must be physically on site (also works digitally) to be checked in to be admitted to the event and get access to what is happening there.

Server security:

In Twebcast, all traffic is encrypted, including video streams, which means that you can not watch streams outside the event.We have also performed penetration tests against our entire server environment and are certified via Secify.

Accounts:

Each account / group is separated and may have different users with different rights. Think about who you invite as a user to your account and what rights the person in question should have. We also have the possibility to create hierarchies in the form of subgroups if you need to invite people who need access to specific parts of the group.

SOC2:

In the spring of 2022, we have done a big job in security to SOC2 type II certification. This certification guarantees a very high level of security that very few event platforms can offer. Read more about our SOC2 type II certification

Travel app

An efficient way to spread information, communicate and manage logistics.

On trips, the participants are often spread out geographically, which creates an even greater need to reach out with information and have easily accessible digital help. When traveling, rapid changes and rebookings can create major problems if you can’t quickly reach out with new information.

Having maps, chats and schedules available and updated is very important and often crucial for the trip to be successful.

Each participant can have their own individual itinerary and you as the organizer can send specific messages to different groups.

Let the participants make certain choices already in the registration and the logistics will be much easier.

If you let participants document the trip by sending in pictures you can create a nice travel report afterwards.

Tip! Of course, you can then use everything that can be done at regular events when it's time for the conference part of the travel program.

Gamification

A quiz will lighten up the mood and can be an educationally smart tool for reaching out with information and getting participants involved. But sometimes you need more advanced features to be able to create the perfect experience. The answer is often Twebcast game engine.

With Twebcast's gamification engine, it is possible to create game setups according to your own design.

In a regular quiz, there is only one correct answer, but with gamification you can control how many options that are correct and distribute different points for different answers. With these options, you can create completely new question types, e.g. create as many words as possible from an original word, guess how many coins there are in the jar (more points the closer to the correct answer you guess) etc. Only your imagination sets the limits.

You can also collect points for other actions in the platform, such as awarding points for each post you make in a chat, points for a submitted image or points for actually taking part of some information. This is usually a very good way to boost interactivity.

Last but not least, with the help of Twebcast game engine you can compete in teams. One version is that the team members collect points individually and the points are then added for the team - you can then see results both on individual level and team level - or you compete in team mode where you instead only give one answer from each team.

Tip! There are also several smart ways to connect digital competitions with physical tasks, such as puzzles, submitting pictures of tasks and more.

Polls

We have a large number of different forms of polls both in terms of input methods and different forms of results. Buttons with one or more answers, image answers, ranking, scales etc. Everything can be designed exactly as you want.

Real-time segmentation:

Segmenting results is a very effective way of looking at an answer from a new or more in-depth perspective. An example: in which region do you like dogs the most? If you have chosen which region you belong to in the registration, you can then at the event ask a question about whether you are a dog or cat person e.g., and then segment the result based on regions. You can use data from the registration or answers on another question as a basis for the segmentation. You can choose to look at all segments or filter out one or a number of segments.

Results:

In Twebcast, results are a separate function that can be linked to a specific question. This means that you can choose where and how a result should be presented. Maybe you don’t want to present the result in direct connection with the question? You can choose whether you want to present a result on a screen in a studio, on a stage or directly in the participant's view. Or in several places at the same time. Where and how you present your results is entirely up to the  producer of the event.

A couple of special features in Twebcast include:

  • QR response. Answer questions via the app by scanning different alternative QR codes (eg on quizzes, you can’t cheat and help each other out).
  • Matrices. Here you answer by placing a marker in a matrix. The result is displayed as an animated cluster with a weighted average.
  • Scale. Distribute 100% between two different options.
  • “Raise your hand”. With your mobile phone in your hand, you raise your hand to vote yes or no. Just like an old show of hands, but with the difference that you get a real-time result linked to the show of hands. In addition, those the people on stage will get get a nice visual image of the answer - red and green screens glowing in the audience.

Streaming

Twebcast has an integrated ultra low latency stream built into the platform. We have chosen to only offer ultra low latency because nothing else today meets the standard needed to run events with participant interaction in real time, in our opinion. Our stream has a delay of about 1 second, which makes it so fast that you can even have call-ins with guests via video who can talk directly to the studio (video talking directly to the stream). If you have a streaming solution with low / normal latency (anything between 5-30 sec delay), there are many interactive and video-based elements that don’t work in a nice way.

In addition, we have built the platform so that a streaming module doesn’t need to be reloaded even if you change the slide. This allows you to change your layout and move your video window without the stream cutting or reloading.

Via Twebcast, you get a streaming key which you then use in any streaming program.

If you have your own streaming provider, you can also embed any player via iframe.

Tip: Streaming software

You can use any software or hardware you want to stream to Twebcast.

Some of the most common programs used are:

Very competent program that is widely used. Perhaps the biggest advantage is that it is open source and completely free and yet very stable.

Wirecast is also widely used but has a known problem with ultra low latency stream. If you just set your settings correctly, everything works perfectly.

vMix is also one of the most used programs and works great.

Event web

A starting page for your event is the first thing the participants will see and it sets the feeling and tone of your event.

In Twebcast you can build as advanced or simple event pages as you want. Use our ready-made templates or build your own custom maden pages from the start.

The starting page always has a registration or log in, but it can also contain event information, photos, videos, agendas, speaker presentations etc.

You can choose to display the information directly on the page or have it available in menu items or tabs. Once participants have logged in, they can access other information.

The registration can also be expanded to include all the information you want your guests to register with. Read more under “Registration, login & seat handling”.

Registration, login & seat handling

Sometimes you need more features in your registration than just email address and name. In Twebcast, it is possible to choose from many different types of fields for different purposes.

Twebcast detects if the participant already has an account and if he or she has already registered for the event. If the participant already exists, they can’t register again, only log in.

Twebcast also has a function for seat handling, both for the event as a whole and for parts of it, such as breakouts. When all seats at an event have been taken, people can be signed up on a waiting list. Waiting lists can be handled manually or automatically, e.g. when someone unsubscribes. You can choose whether you want to show the number of seats taken or whether it should be hidden. After registration, participants can be allowed to modify their own tasks and allow to unregister.

Twebcast also has support for guest management. You can let the participants invite their own guests and also choose whether guests should have access to the same information as other participants or not.

Communication

Text messages, push notifications, in-app notifications or emails, Twebcast supports all these types of messages.

You can send messages to all participants or to selected segments of your audience. Make a search in our control panel and send to only the selected participants.

It is also possible to send customized messages for example by picking up participant information that is inserted in the email and designing it as you wish.

Twebcast also supports scheduled messages so you can prepare reminders and time-specific information about an event in advance.

In addition, you can also open up for messages between participants at an event. Read more about this under "Networking".